E127
Navien Outdoor Temperature Sensor Fault (for models with outdoor reset)

Display shows E127; unit may not respond correctly to temperature settings.

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Possible Causes

Open or shorted outdoor sensor, Damaged sensor cable, Incorrect sensor placement, Defective outdoor thermistor

How to Fix / Troubleshooting

Safety: Turn OFF power before working on wiring.

Steps:

  • 1. Locate outdoor sensor: Find the Navien outdoor temperature sensor mounted outside. Ensure it is not directly in sunlight or near heat sources.
  • 2. Inspect cable: Check the cable from the sensor to the unit for cuts, staples through the wire, or weather damage.
  • 3. Reseat connections: At the unit, ensure the outdoor sensor wires are firmly connected to the correct terminals.

If E127 remains, the sensor is likely defective and should be replaced. Use a Navien-compatible outdoor sensor.

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Repair Difficulty

Easy 2/5

Required Part

Outdoor Temperature Sensor
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