Noritz
Capacity Overload / Flow Exceeds Heater Rating
Noritz water heater frequently shuts off when multiple fixtures are used simultaneously; water goes cold until some fixtures are closed.
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Possible Causes
Total hot water demand exceeds Noritz model capacity, Very low incoming water temperature, High setpoint temperature reducing available flow, Undersized gas line limiting full firing
How to Fix / Troubleshooting
Safety first: None beyond normal caution; this is typically a sizing issue, not an immediate hazard.
Steps to check and correct:
- Reduce simultaneous demand: Stagger hot water usage (e.g., avoid running multiple showers and appliances at once).
- Lower set temperature: Reducing the setpoint (e.g., from 140°F to 120°F) can increase usable flow.
- Check gas line sizing: Have a technician verify that the gas line and meter are sized for the heater's maximum BTU input.
- Consider additional capacity: If demand regularly exceeds capacity, consult a Noritz installer about adding a second unit in cascade or upgrading to a higher-capacity model.
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Repair Difficulty
Easy
2/5
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