H24
Panasonic Freeze Protection Sensor / Heater Error

Heater displays H24; may be associated with freeze protection or low ambient temperature issues.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty freeze sensor, Open circuit in freeze heater, Damaged wiring to freeze heater, Defective PCB freeze control

How to Fix / Troubleshooting

Freeze damage risk: In cold climates, protect the unit from freezing while troubleshooting by draining water if necessary.

  • 1. Check ambient conditions: If the unit is installed outdoors or in an unheated space, verify that temperatures are within Panasonic's operating range.
  • 2. Inspect freeze heater wiring (qualified persons):
    • Remove the front cover.
    • Locate the freeze protection heaters on the water pipes and their wiring.
    • Check for loose or damaged connectors.
  • 3. Check freeze sensor:
    • Locate the freeze sensor (thermistor) and ensure it is properly attached and wired.
  • 4. If H24 persists: The freeze heater or sensor may be open‑circuit and require replacement by an authorized technician.
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Repair Difficulty

Hard 4/5

Required Part

Freeze Protection Heater and Sensor
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