Protherm Mechanical Vibration / Mounting Fault

Water heater vibrates excessively or rattles when running

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Possible Causes

Loose mounting screws, Fan out of balance, Loose burner or heat exchanger brackets, Pipes touching casing and transmitting vibration

How to Fix / Troubleshooting

Safety first: Turn off power and gas. Allow moving parts to stop completely before touching.

  • Check wall mounting: Ensure the Protherm heater is firmly fixed to the wall bracket and all screws are tight.
  • Inspect fan and burner: Tighten any loose screws on the fan housing, burner, and heat exchanger supports.
  • Isolate pipes: Add pipe clips or insulation where copper pipes touch the casing or each other.
  • Replace fan if needed: If the fan is noisy and out of balance, replace the fan assembly.

Warning: Excessive vibration can damage internal components over time; correct promptly.

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Repair Difficulty

Easy 2/5

Required Part

Fan Assembly / Mounting Hardware
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