Condensation or water pooling on top of or around Reliance water heater shortly after installation

Safety first: Verify that water is not coming from the T&P valve or a major leak. Turn OFF power or gas if you suspect a leak from the tank itself.

Steps to check:

• 1. Identify source: Wipe all surfaces dry and observe where moisture reappears. Condensation usually forms evenly on cool surfaces; leaks appear at joints or valves.
• 2. Tighten new fittings: Gently snug any slightly damp threaded or compression fittings on hot and cold lines.
• 3. Insulate cold piping: Add foam pipe insulation to cold water lines near the heater to reduce sweating.
• 4. Improve ventilation: Increase airflow in the heater area to reduce humidity and condensation.
• 5. Monitor over time: Normal condensation often decreases after the first few days of operation. Persistent localized wet spots may indicate a leak that needs repair.

Note: If moisture appears to seep from under the jacket or from weld seams, the tank may be defective and require replacement.