Reliance Short Cycling Due to Flow or Gas Issues

Reliance tankless water heater cycles on and off rapidly (temperature swings at fixtures)

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Flow rate below minimum activation, Partially clogged aerators or showerheads, Incorrect gas pressure, Scale buildup in heat exchanger

How to Fix / Troubleshooting

Safety first: For gas units, ensure adequate ventilation and follow all gas safety precautions. Turn OFF power before opening covers.

Steps to check:

  • 1. Increase flow: Open the hot water tap further to increase flow. Tankless units require a minimum flow to stay lit.
  • 2. Clean aerators: Remove and clean faucet aerators and showerheads to restore proper flow.
  • 3. Descale heat exchanger: Use the service valves, pump, and descaling solution to remove scale that can restrict flow and cause overheating.
  • 4. Check gas supply: Ensure gas shutoff is fully open and that other gas appliances operate normally. Low gas pressure can cause flame instability.
  • 5. Adjust temperature setting: Lowering the set temperature can reduce cycling by requiring less modulation.

Note: If cycling persists despite adequate flow and descaling, a technician should check sensors and gas valve modulation.

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Repair Difficulty

Medium 3/5

Required Part

Flow Sensor / Heat Exchanger
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