ECO
Rheem High Limit Thermostat Trip

Rheem electric or gas tank water heater shows ECO trip (Energy Cut Off) and will not heat

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Thermostat set too high, Thermostat stuck closed, Dry-firing due to empty tank, Scale buildup on elements or heat exchanger

How to Fix / Troubleshooting

Safety first: Turn OFF power at the breaker (electric) or set gas control to OFF (gas) before servicing.

  • Check for dry tank: Ensure the tank is completely full of water and all air is purged before restoring power or gas.
  • Reset ECO: On electric models, remove the upper access panel and insulation, then press the red reset button on the upper thermostat. On gas models, follow the reset procedure on the control valve label.
  • Verify thermostat setting: Set temperature to 120°F–125°F to reduce overheating risk.
  • Inspect for scale: If ECO trips repeatedly, drain the tank and inspect for heavy sediment. Flush and descale as needed.
  • Replace faulty parts: Replace thermostats or gas control valve if they fail to regulate temperature properly.
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Repair Difficulty

Medium 3/5

Required Part

High Limit Thermostat / ECO
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