Richmond Low Flow / Minimum Firing Rate Issue

Richmond tankless water heater cycles on and off rapidly when a hot water tap is barely open (temperature swings, short cycling).

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Possible Causes

Flow below minimum activation rate, Partially clogged aerators or showerheads, Oversized tankless unit for small loads, Faulty flow sensor calibration

How to Fix / Troubleshooting

Safety first: No special hazards beyond hot water—use caution to avoid scalding.

  • Increase flow: Open the hot water tap further to exceed the heater's minimum flow rate. Many Richmond tankless units require around 0.4–0.6 gpm to stay lit.
  • Clean aerators: Remove and clean faucet aerators and showerheads to restore proper flow.
  • Adjust usage: Avoid using the tankless heater for extremely low-flow applications (e.g., trickle handwashing). Combine hot water demands where possible.
  • Service flow sensor: If cycling occurs even at higher flows, clean or replace the flow sensor as described in the E8/flow sensor entry.
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Repair Difficulty

Easy 2/5

Required Part

Water Flow Sensor
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