Ruud
Overheating / Thermostat Malfunction
Water from Ruud water heater is too hot; risk of scalding at fixtures.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Thermostat set too high, Stuck thermostat contacts, Failed mixing valve, Cross-connection bypassing tempering
How to Fix / Troubleshooting
Safety first: Extremely hot water can cause severe burns. Warn occupants and consider shutting off power or gas until the issue is resolved.
- Step 1 – Check thermostat setting: For electric units, remove access panels and verify thermostats are set around 120°F/49°C. For gas units, check the dial on the gas control valve and set to a lower setting.
- Step 2 – Test water temperature: After adjustments, run hot water for several minutes and measure temperature at a faucet with a thermometer.
- Step 3 – Replace faulty thermostat: If temperature remains excessive despite lower settings, replace the suspect thermostat (upper/lower for electric, gas control valve for gas) with an OEM Ruud-compatible part.
- Step 4 – Inspect mixing valve: If a thermostatic mixing valve is installed, verify its setting and operation. Replace if it fails to temper hot water.
If overheating persists, discontinue use and contact a professional immediately.
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Repair Difficulty
Medium
3/5
Required Part
Thermostat / Gas Control Valve
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