F8
Saunier Duval DHW outlet NTC sensor fault

F8 error, domestic hot water temperature reading is erratic or implausible

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Possible Causes

Faulty DHW NTC sensor, Loose or corroded NTC connector, Scale build-up isolating sensor from water flow, Damaged wiring to DHW NTC

How to Fix / Troubleshooting

Safety first: Turn off power and close water valves if removing sensors from wet parts.

Steps:

  • Locate DHW NTC: Typically mounted on or near the hot water outlet pipe inside the heater.
  • Check connection: Reseat the connector on the sensor and on the PCB. Clean any oxidation from contacts.
  • Inspect for scale: If the sensor is in a pocket or well, heavy scale can insulate it. A professional descaling of the DHW circuit may be required.
  • Replace sensor: If the error persists, replace the DHW NTC with an original Saunier Duval part.

Warning: Ensure the system is depressurized before removing any sensor that is in direct contact with water.

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Repair Difficulty

Easy 2/5

Required Part

DHW NTC Sensor
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