State No Power / Open Circuit

State electric water heater: no hot water at all; no electronic display or codes.

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Possible Causes

Tripped breaker, Loose electrical connections, Tripped upper thermostat ECO, Failed upper thermostat

How to Fix / Troubleshooting

Safety: Always turn off the breaker and verify power is off before removing access panels.

  • Check breaker: Inspect the water heater breaker in the panel. Reset if tripped. If it trips again, do not reset repeatedly; investigate cause.
  • Inspect wiring: Remove the upper access panel and verify the supply wires are tight at the junction box and thermostat.
  • Reset ECO: Press the red reset button on the upper thermostat. If it clicks, it was tripped.
  • Test thermostat: Use a multimeter to verify continuity through the upper thermostat when calling for heat. Replace if open.
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Repair Difficulty

Easy 2/5

Required Part

Upper Thermostat
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