E04
Tesy Control Board Internal Error / EEPROM or MCU Fault

Tesy water heater displays E04 and stops; may occur after power surge or lightning.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted firmware in control module, damaged microcontroller from surge, failed low-voltage power supply on board, loose board connectors

How to Fix / Troubleshooting

Safety first: Turn off the breaker and verify no voltage at the heater. Do not work on the control board while energized.

Steps:

  • Power cycle: Disconnect power for 5–10 minutes to allow capacitors to discharge. Restore power and check if E04 clears. If it returns, continue.
  • Inspect control board: Remove the front cover and locate the electronic control module. Check for burn marks, swollen capacitors, or a burnt smell.
  • Check connectors: Reseat all low-voltage connectors (sensor, display, keypad) and high-voltage connectors (element, mains input). Ensure firm contact.
  • Surge protection: If E04 appeared after a storm or grid event, consider installing an external surge protector for the heater circuit after repair.
  • Replace control board: If visible damage is present or E04 persists after reseating connectors, replace the Tesy electronic control board with the exact model-specific part. Transfer any jumpers or configuration plugs as per service manual.
  • Reassemble and test: Refit covers, restore power, and verify normal operation and temperature control.

Warning: Board-level component repair (soldering, chip replacement) should only be done by qualified electronics technicians; otherwise, replace the entire module.

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Repair Difficulty

Hard 4/5

Required Part

Electronic Control Board
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