E08
Tesy Low Voltage / Power Supply Error

Tesy water heater shows E08; unit may not power up fully or may reset intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty internal SMPS power supply on control board, unstable mains voltage, loose mains terminal block, damaged line filter module

How to Fix / Troubleshooting

Safety first: Turn off the breaker. Confirm that the heater is on a dedicated circuit with correct voltage as per the rating plate.

Steps:

  • Check mains supply: Measure voltage at the heater’s input terminals (by a qualified person). Ensure it matches the specified 220–240 V (or local standard) and is stable.
  • Inspect terminal block: With power OFF, tighten all screws on the mains terminal block. Look for discoloration or melting indicating overheating.
  • Inspect internal power supply: Remove the cover and examine the control board’s power supply section (near where mains enters). Look for swollen capacitors, burnt resistors, or cracked solder joints.
  • Line filter check: Some Tesy models have a separate EMI/line filter module. Inspect for burning or cracking and replace if damaged.
  • Replace control board if needed: If the internal low-voltage supply is unstable or dead, replace the electronic control board. Board-level repair is not recommended for non-specialists.

Note: Persistent low mains voltage from the grid should be corrected by an electrician or utility provider; the heater should not be operated outside its rated voltage range.

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Repair Difficulty

Hard 4/5

Required Part

Electronic Control Board
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