E14
Tesy Flow / Circulation Error (for models with circulation pump or external loop)

Tesy heater shows E14; unit may not reach set temperature and shuts down early.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked recirculation line, failed circulation pump (if equipped), air lock in loop, flow sensor malfunction

How to Fix / Troubleshooting

Safety first: Turn off electrical power and close water valves if you will open any plumbing connections.

Steps:

  • Identify if your model has a pump: Some Tesy water heaters for solar or circulation systems include an internal or external pump and flow sensor.
  • Check valves and filters: Ensure all isolation valves in the recirculation loop are open. Clean any inlet strainers or filters.
  • Bleed air: Open bleed valves or high points in the loop to remove trapped air that can stop flow.
  • Test pump operation: With power ON (by a qualified person), listen or feel for pump vibration when it should be running. If silent and not drawing current, the pump may be failed.
  • Inspect flow sensor: Remove and clean the flow sensor if accessible; scale or debris can block it.
  • Replace faulty components: Replace the circulation pump or flow sensor as needed. Reset the heater and verify that E14 clears.
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Repair Difficulty

Hard 4/5

Required Part

Circulation Pump
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