E16
Tesy Configuration / Sensor Type Mismatch

Tesy heater shows E16; display may indicate sensor mismatch or configuration error after replacing parts.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect replacement NTC sensor type, wrong control board variant installed, misconfigured jumper or DIP switch on board, firmware not matching heater volume or power

How to Fix / Troubleshooting

Safety first: Disconnect power before adjusting any jumpers or replacing sensors/boards.

Steps:

  • Verify part numbers: Check that the replacement NTC sensors and control board are specified for your exact Tesy model and capacity (e.g., 80 L, 120 L).
  • Check board configuration: Some boards have jumpers or DIP switches to select tank volume or sensor configuration. Compare their positions with the service manual or the original board.
  • Replace incorrect parts: If a generic or wrong sensor was installed, replace it with the correct Tesy sensor type (e.g., 10 kΩ NTC at 25°C).
  • Factory reset: Perform a factory reset if the model supports it to reload default configuration.
  • Test: Restore power and confirm that E16 clears and temperature readings are stable.
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Repair Difficulty

Medium 3/5

Required Part

NTC Temperature Sensor
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