E06
Triangle Tube Supply Temperature Sensor Fault (NTC Open/Short)

E06 on display, unit will not fire; temperature readings may be erratic or show unrealistic values.

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Possible Causes

Failed supply NTC sensor, Broken or shorted sensor wiring, Loose connector at control board, Water intrusion into sensor

How to Fix / Troubleshooting

Safety: Turn off power to the water heater before accessing the control compartment.

  • 1. Locate the supply sensor: On Triangle Tube water heaters, the supply NTC sensor is typically mounted on the outlet pipe or directly on the heat exchanger. Refer to the unit's schematic label.
  • 2. Inspect wiring and connector: Check the sensor harness for cuts, abrasions, or melted insulation. Ensure the plug at the sensor and at the main control board is fully seated and corrosion-free.
  • 3. Check for water damage: Look for signs of leaks dripping onto the sensor or wiring. Repair any leaks before replacing components.
  • 4. Basic resistance check (if you have a meter): With power off and sensor disconnected, measure resistance across the sensor. Compare to the Triangle Tube temperature/resistance chart. A reading of near 0 Ω (short) or infinite (open) indicates a bad sensor.
  • 5. Replace sensor if faulty: If wiring is intact and readings are out of range, replace the supply NTC sensor with an OEM Triangle Tube part. Ensure good thermal contact and reinstall any insulation.
  • 6. Reset and test: Restore power, clear the error, and verify that the displayed supply temperature is reasonable and stable.
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Repair Difficulty

Easy 2/5

Required Part

Supply NTC Temperature Sensor
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