E08
Triangle Tube Domestic Hot Water (DHW) Sensor Fault

E08 error, unit shuts down; may occur during domestic hot water draw or high load conditions.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed DHW NTC sensor, Loose or corroded DHW sensor connector, Damaged sensor cable, Scale buildup affecting sensor pocket

How to Fix / Troubleshooting

Safety: Turn off power and close the cold water supply to the water heater if you will be opening any water connections.

  • 1. Locate DHW sensor: On Triangle Tube indirect or combi water heaters, the DHW sensor is typically inserted into a well on the storage tank or plate heat exchanger outlet.
  • 2. Inspect wiring: Check the DHW sensor cable for damage and ensure the connector at the control board is fully seated.
  • 3. Check for scale or sludge: If the sensor is in a well, heavy scale or sludge can insulate it. If accessible, remove the sensor and inspect the well. Flush or clean according to manufacturer instructions.
  • 4. Test sensor resistance: With power off and sensor disconnected, measure resistance and compare to the Triangle Tube chart. Replace if readings are open, shorted, or far off expected values.
  • 5. Replace DHW sensor: Install a new OEM DHW NTC sensor, using thermal paste if specified. Ensure watertight reassembly.
  • 6. Restore service: Turn water and power back on, purge air from hot water lines, and verify stable DHW temperature without E08 returning.
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Repair Difficulty

Medium 3/5

Required Part

DHW NTC Temperature Sensor
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