E15
Triangle Tube Gas Valve Control Fault

E15 displayed, unit may not fire or may shut down intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective gas valve coil, Loose gas valve wiring, Control board output failure, Incorrect gas valve type installed

How to Fix / Troubleshooting

Danger: Gas valve work must be done carefully to avoid leaks and explosion risk. If you smell gas, shut off the gas supply, evacuate, and call the gas company.

  • 1. Verify gas supply: Confirm the manual gas shutoff is open and that other gas appliances operate normally.
  • 2. Inspect wiring: With power off, check the harness from the control board to the gas valve. Ensure connectors are tight and wires are not damaged.
  • 3. Visual inspection of valve: Look for signs of overheating, corrosion, or physical damage on the gas valve body.
  • 4. Do not attempt internal repairs: Gas valves are not field-repairable. Do not disassemble the valve.
  • 5. Professional testing: A qualified technician should verify gas pressures, check valve coil resistance, and confirm correct valve operation. If E15 persists, the gas valve and/or control board will likely need replacement.
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Repair Difficulty

Professional Required 5/5

Required Part

Gas Valve Assembly
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