E16
Triangle Tube Condensate Drain / Blocked Heat Exchanger Fault

E16 error, unit may lock out; often associated with condensate or blocked heat exchanger.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged condensate trap, Blocked condensate drain line, Debris in heat exchanger condensate passages, Frozen condensate line

How to Fix / Troubleshooting

Safety: Turn off power before working on the condensate system. Condensate is mildly acidic; wear gloves and eye protection.

  • 1. Locate condensate trap: Find the plastic condensate trap at the base of the Triangle Tube heat exchanger or cabinet.
  • 2. Inspect for blockage: Disconnect the drain tubing and check for slime, debris, or scale blocking the trap or line. Clean the trap with water and a small brush.
  • 3. Flush drain line: Run water through the condensate drain line to ensure it is clear to the termination point. Remove any kinks or sags that can hold water.
  • 4. Check for freezing: In cold climates, ensure the drain line is not routed outdoors where it can freeze. Thaw and reroute or insulate as needed.
  • 5. Reassemble and test: Reconnect all tubing securely, restore power, and run the unit. Verify that condensate flows freely during operation and that E16 does not return.
  • 6. Professional service: If the internal heat exchanger passages are blocked with scale or debris, a technician should perform a chemical cleaning following Triangle Tube guidelines.
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Repair Difficulty

Medium 3/5

Required Part

Condensate Trap and Drain Assembly
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