E20
Triangle Tube
Excessive Temperature Differential / Flow Imbalance
E20 error, unit may shut down during operation; often associated with return temperature or delta-T issues.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Insufficient system flow, Blocked heat exchanger, Incorrect pump sizing or speed, Air in system piping
How to Fix / Troubleshooting
Warning: Hot water can cause burns. Allow system to cool before opening vents or drains.
- 1. Check supply and return temperatures: Compare the displayed supply and return temperatures. A very large difference indicates poor flow.
- 2. Verify circulator operation: Ensure the system pump(s) are running during a call for heat. Feel the pipes on both sides of the pump for temperature change.
- 3. Open valves and strainers: Confirm all isolation valves are open. Clean any strainers or dirt separators in the system.
- 4. Bleed air: Air pockets can severely restrict flow. Bleed air from high points, radiators, and automatic vents.
- 5. Pump speed: If using a variable-speed circulator, increase speed or set to constant pressure mode as appropriate for the system.
- 6. Professional cleaning: If flow remains low and E20 persists, the primary heat exchanger may need to be descaled or flushed by a technician.
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Repair Difficulty
Medium
3/5
Required Part
System Circulator Pump
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