F12
Viessmann Sensor Circuit Short or Open

F12 displayed, unit stops, often associated with sensor wiring issues

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Damaged NTC sensor cable (DHW or primary), Short to ground in sensor harness, Incorrect sensor type fitted, Loose sensor plug at PCB

How to Fix / Troubleshooting

Safety: Isolate power before testing sensor circuits.

  • Identify which sensor: Use the service manual or diagnostic menu to determine whether the fault relates to the DHW sensor, primary flow sensor, or return sensor.
  • Inspect harness: Follow the sensor cable from the sensor body to the PCB. Look for crushed insulation, rodent damage, or contact with hot surfaces.
  • Check connections: Reseat the sensor connector at the PCB. Ensure no pins are bent or corroded.
  • Measure resistance: Disconnect the sensor and measure its resistance at ambient temperature. Compare to Viessmann's NTC chart. Replace the sensor if readings are out of range.
  • Reset and test: After repair, restore power, clear F12, and run the heater. If the error returns, the PCB input circuit may be damaged and require replacement.
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Repair Difficulty

Medium 3/5

Required Part

Temperature Sensor Harness
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