Display shows POWER LOSS or flashes and time-of-day resets after outages

Safety: Work with dry hands around electrical outlets.

• Stabilize power: Plug the softener into a dedicated, unswitched outlet. Avoid GFCI circuits that trip frequently unless required by code.
• Check adapter: Inspect the AFWFilters power adapter for damage or overheating. Replace if the output voltage is not within specification.
• Reprogram settings: After a power loss, re-enter the correct time and verify hardness and capacity settings.
• Use surge protection: Consider a small surge protector rated for low-power electronics to protect the control board from spikes.
• Replace control board: If the unit loses all programming after even brief outages, the control board’s memory or backup circuit may be failing and should be replaced.