AFWFilters Automatic regeneration failure

Softener will not regenerate automatically at the programmed time

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Possible Causes

Incorrect time-of-day, Regeneration time set during no-power period, Meter not counting flow, Disabled auto-regeneration setting

How to Fix / Troubleshooting

Safety: Use caution when working around the control panel; unplug if removing covers.

  • Check time and schedule: Verify the current time-of-day and the programmed regeneration time. Ensure AM/PM is correct and that the unit has power at that time.
  • Verify meter function: Run water and confirm that the display shows flow and remaining capacity decreasing. If not, troubleshoot the flow meter.
  • Check regen mode: Ensure the control is set to metered or time-clock regeneration as desired and that auto regeneration is not disabled.
  • Manual test: Start a manual regeneration. If it runs correctly manually but never automatically, the control board’s timer function may be failing and require replacement.
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Repair Difficulty

Easy 2/5

Required Part

Control Board (Timer Function)
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