E18
Amfa4000 Leak Detection / Tray Sensor Triggered

E18 displayed and the Amfa4000 reports a leak or internal water presence in the base tray (if equipped with leak sensor)

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Leaking O-ring on Amfa4000 valve head, Cracked resin tank, Loose manifold unions, Split brine line or overflowing brine tank

How to Fix / Troubleshooting

Safety first: Disconnect power immediately. Shut off inlet and outlet valves and place the unit in bypass. Water on the floor can be a slip hazard.

  • 1. Inspect the base tray: Remove the front cover and check for standing water around the leak sensor. Mop up all water and dry the area.
  • 2. Identify the leak source: With the unit still isolated, visually inspect all unions, the valve head O-ring, resin tank, and brine lines for signs of drips or salt deposits.
  • 3. Tighten fittings: Gently tighten any loose union nuts or hose clamps. Do not overtighten plastic fittings.
  • 4. Test under pressure: Slowly open the inlet valve while watching for leaks. If none appear, open the outlet and monitor for several minutes.
  • 5. Reset leak sensor: Once fully dry and leak-free, reset the E18 alarm via the control panel.

If a crack in the resin tank or valve body is found, the affected component must be replaced before returning the Amfa4000 to service.

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Repair Difficulty

Hard 4/5

Required Part

Amfa4000 Valve Head O-Ring Kit
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