Amfa4000 Loss of Softening Capacity

Water remains hard at taps even though the Amfa4000 appears to run regenerations normally

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Exhausted or worn Amfa4000 cation resin, Incorrect hardness or capacity settings, Bypassed plumbing around softener, Brine concentration too low due to salt bridging

How to Fix / Troubleshooting

Safety first: Turn off power before opening the control head. Water testing involves no electrical risk but use clean containers.

  • 1. Confirm hardness: Use a hardness test kit on water before and after the Amfa4000. If both are similar, the softener is not exchanging properly.
  • 2. Check bypass and plumbing: Ensure the bypass valve is in Service position and that no separate hard-water tee bypasses the Amfa4000 to your fixtures.
  • 3. Inspect salt and brine: Open the brine tank and break any salt bridges. Ensure there is adequate salt and that water level is correct after a regeneration.
  • 4. Verify settings: Confirm hardness, capacity, and regeneration time are correctly programmed for your usage and the Amfa4000 model.
  • 5. Perform two manual regenerations: Run back-to-back regenerations to fully recharge the resin and retest hardness.

If hardness remains high after proper brining and settings, the resin is likely exhausted or fouled and should be replaced.

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Repair Difficulty

Medium 3/5

Required Part

Amfa4000 Cation Resin Bed
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