AO Smith Undersized System / Incorrect Capacity Programming

Water is intermittently hard, especially just before scheduled regeneration.

Advertisements

Possible Causes

Water usage higher than programmed, Hardness set too low, Incorrect grain capacity setting, High iron or manganese loading resin

How to Fix / Troubleshooting

Safety first: No hazardous work is required for programming changes.

Review system sizing and settings:

  • Check the programmed hardness and compare with a current hardness test.
  • Verify the number of people and estimated daily water use; adjust capacity or regeneration frequency accordingly.
  • If your water has significant iron or manganese, increase the effective hardness setting (per AO Smith guidelines) to compensate.

Adjust regeneration frequency:

  • Change the regeneration trigger (gallons or days) so the unit regenerates before hardness breakthrough occurs.
  • Monitor hardness at different times in the cycle to confirm improvement.

If hardness remains inconsistent despite correct settings, the resin may be partially fouled and should be cleaned or replaced.

Advertisements

Repair Difficulty

Easy 2/5
Advertisements