AO Smith
Undersized System / Incorrect Capacity Programming
Water is intermittently hard, especially just before scheduled regeneration.
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Possible Causes
Water usage higher than programmed, Hardness set too low, Incorrect grain capacity setting, High iron or manganese loading resin
How to Fix / Troubleshooting
Safety first: No hazardous work is required for programming changes.
Review system sizing and settings:
- Check the programmed hardness and compare with a current hardness test.
- Verify the number of people and estimated daily water use; adjust capacity or regeneration frequency accordingly.
- If your water has significant iron or manganese, increase the effective hardness setting (per AO Smith guidelines) to compensate.
Adjust regeneration frequency:
- Change the regeneration trigger (gallons or days) so the unit regenerates before hardness breakthrough occurs.
- Monitor hardness at different times in the cycle to confirm improvement.
If hardness remains inconsistent despite correct settings, the resin may be partially fouled and should be cleaned or replaced.
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Repair Difficulty
Easy
2/5
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