E11
Aqua Dial Salt Level / Brine Sensor Fault

E11 displayed and the unit reports a salt level or brine sensor fault (on models with sensor)

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Possible Causes

Disconnected or damaged salt level sensor, Heavy salt bridging around sensor, Corroded sensor contacts, Failed sensor input on control board

How to Fix / Troubleshooting

Safety first: Disconnect power before working near any wiring. Avoid reaching into the brine tank with power connected if an electronic sensor is present.

  • Locate sensor: Identify the salt or brine level sensor in the brine tank (often mounted on the side or in the brine well).
  • Check wiring: Inspect the cable from the sensor to the control head for cuts, abrasions, or loose connectors. Reseat the plug on the control board.
  • Clear salt bridge: If salt has formed a hard crust around the sensor, carefully break up the bridge with a broom handle or plastic tool. Do not use metal tools that could damage the tank.
  • Clean sensor: Wipe the sensor surfaces with a damp cloth to remove salt residue. Allow to dry before reconnecting.
  • Replace sensor if needed: If E11 persists, replace the Aqua Dial salt level sensor with the correct part for your model.
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Repair Difficulty

Easy 2/5

Required Part

Salt Level / Brine Level Sensor
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