E18
Aqua Dial Bypass Position Detection Fault

E18 error and the unit indicates a bypass valve position fault (on models with electronic bypass feedback)

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Possible Causes

Misaligned or stuck Aqua Dial bypass valve, Faulty bypass position sensor, Incorrect installation of bypass assembly, Broken bypass handle or internal seals

How to Fix / Troubleshooting

Safety first: Turn off water if you need to remove the bypass assembly. Expect some water spillage.

  • Check bypass handle: Verify the bypass handle is fully in the SERVICE position, not partially between BYPASS and SERVICE.
  • Cycle bypass: Move the bypass from SERVICE to BYPASS and back several times to free any stiffness. Do not use excessive force.
  • Inspect sensor (if fitted): On models with a bypass position sensor, ensure the sensor is correctly aligned and its wiring is intact.
  • Re-seat bypass: If recently serviced, confirm the bypass assembly is fully inserted and O-rings are correctly seated in the valve body.
  • Replace bypass assembly: If the valve is cracked, leaking, or will not move smoothly, replace the Aqua Dial bypass valve assembly.
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Repair Difficulty

Easy 2/5

Required Part

Bypass Valve Assembly
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