Aqua Dial Initial Start-Up / Power-On Failure

Softener does not start at all after installation or power outage

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Transformer not connected, Incorrect mains supply, Internal fuse blown on Aqua Dial PCB, Miswired installation

Safety first: Ensure mains power is off before checking wiring or fuses.

Confirm power: Check that the outlet or fused spur is live and switched on.
Verify transformer connection: Ensure the Aqua Dial transformer is plugged into both the mains and the control head.
Inspect internal fuse: Remove the control cover and check any PCB fuse. Replace only with the same rating after confirming there is no short.
Check for damage: Look for burnt components or smells on the PCB. If present, the control module likely needs replacement.

Medium 3/5

Low Voltage Transformer / Main Control PCB

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