Aqua Dial Bypass Valve Mechanical Failure

Softener stuck in bypass and cannot be returned to service

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Seized Aqua Dial bypass valve, Broken bypass handle, Internal O-ring swelling or debris, Incorrect installation torque

How to Fix / Troubleshooting

Safety first: Turn off water before attempting to remove or service the bypass. Expect some water spillage.

  • Do not force handle: Excessive force can crack the bypass body.
  • Relieve pressure: Open a downstream tap to relieve pressure, then try moving the bypass handle again.
  • Inspect for debris: If removable, take out the bypass assembly and check for debris or damaged O-rings.
  • Lubricate O-rings: Apply a small amount of silicone-based lubricant to O-rings before reassembly.
  • Replace bypass: If the valve is cracked or seized beyond repair, install a new Aqua Dial bypass assembly.
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Repair Difficulty

Medium 3/5

Required Part

Bypass Valve Assembly
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