E20
Aquabion Resin Capacity / Bed Monitoring Fault

Display shows E20 and the Aquabion softener indicates a resin bed or capacity calculation error.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect resin volume programmed, Hardness sensor misreading, Flow sensor miscounting, Resin fouling or channeling

How to Fix / Troubleshooting

Safety first: Disconnect power before opening the controller or resin tank connections.

  • Verify programming: Confirm that the resin volume and hardness settings match the actual Aquabion resin tank size and water analysis.
  • Check sensors: Clean and test the hardness sensor and flow sensor as described in E01 and E09.
  • Resin inspection: If water remains hard and E20 persists, the ion exchange resin may be fouled (iron, manganese, organics) or channeled. This often requires professional evaluation, resin cleaning, or replacement.

Warning: Opening the resin tank without proper procedure can cause media loss and flooding. Consider professional service for resin work.

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Repair Difficulty

Hard 4/5

Required Part

Ion Exchange Resin
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