AquaClean Bacterial Contamination / Sulfur Reaction in Resin Bed

Softener produces a rotten egg or sulfur smell in the softened water.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Bacteria growth in resin tank, High hydrogen sulfide in source water, Infrequent regeneration, Contaminated brine tank

How to Fix / Troubleshooting

Safety: Use only disinfectants approved for potable water and follow label instructions.

Steps:

  • Shock disinfect: Perform a resin tank disinfection using AquaClean-approved sanitizer or household bleach at recommended dosage.
  • Clean brine tank: Empty the brine tank, scrub interior surfaces, rinse thoroughly, and refill with fresh salt.
  • Increase regen frequency: Adjust settings so the AquaClean softener regenerates more often, reducing stagnation.
  • Pre-treatment: If source water has high sulfur, consider installing an iron/sulfur filter ahead of the softener.

If odor persists, the resin bed may be permanently fouled and require replacement.

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Repair Difficulty

Medium 3/5

Required Part

AquaClean Cation Resin Bed
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