AquaHouse
Regeneration Stuck / Incomplete Cycle
AquaHouse softener stuck in regeneration; water to the house is hard or off, and the valve does not return to service.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Drive motor failure, Jammed rotor or cam, Position switch not signaling, Debris in control valve
How to Fix / Troubleshooting
Safety first: Place the bypass in BYPASS to restore water to the house, then unplug the unit before opening the control head.
Step-by-step:
- 1. Manually advance valve: Use the manual advance knob on the AquaHouse control head to rotate the valve back to SERVICE. If it will not move, internal binding is present.
- 2. Inspect motor and gears: Remove the cover and check the drive motor and gear train for damage or obstructions.
- 3. Check position switch: Ensure the position switch/encoder is properly aligned and wired.
- 4. Clean internal valve: If debris is suspected, disassemble the rotor and seal pack, clean components, and reassemble.
- 5. Test with manual regeneration: After reassembly, run a manual regeneration and confirm the valve steps through all positions and returns to SERVICE.
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Repair Difficulty
Hard
4/5
Required Part
AquaHouse Control Valve Drive Motor
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