AquaHouse Under-Regeneration / Meter Not Counting

Softener never regenerates unless manually started, even though water usage is high.

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Possible Causes

Flow meter not registering, Meter cable disconnected, Regeneration mode set to time-clock with long interval, Incorrect capacity or hardness settings

How to Fix / Troubleshooting

Safety first: No plumbing work is needed initially.

Step-by-step:

  • 1. Check regeneration mode: Ensure the AquaHouse is set to metered mode if you expect usage-based regeneration.
  • 2. Confirm flow readings: Run water and verify the display shows flow and usage increments.
  • 3. Inspect meter cable: Reseat the cable between the flow sensor and main board.
  • 4. Adjust settings: Correct hardness and capacity so the controller calculates realistic intervals.
  • 5. Replace meter if needed: If no flow is detected despite water use, replace the AquaHouse flow sensor assembly.
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Repair Difficulty

Easy 2/5

Required Part

AquaHouse Flow Sensor Assembly
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