Aquasana
Keypad / Button Failure
Aquasana softener display is on but buttons do not respond or respond intermittently
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Worn keypad membrane, Moisture under keypad overlay, Loose keypad ribbon cable, Control board button interface fault
How to Fix / Troubleshooting
Safety first: Unplug the power adapter before opening the control head.
Steps to restore button function:
- 1. Dry the panel: If the panel was recently cleaned, allow it to dry completely. Do not spray cleaners directly on the keypad.
- 2. Reseat ribbon cable: Remove the control head cover and carefully reseat the keypad ribbon cable on the control board.
- 3. Inspect for corrosion: Look for signs of moisture damage on the keypad connector.
- 4. Replace keypad/control head: If buttons remain unresponsive, replace the keypad membrane or the entire control head assembly, depending on Aquasana model design.
Advertisements
Repair Difficulty
Medium
3/5
Required Part
Control Head / Keypad Assembly
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements