Aquasana
Regeneration Not Initiating
Aquasana softener does not regenerate at the programmed time (no sounds, no drain flow)
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Incorrect time-of-day or regeneration time setting, Power loss resetting clock, Faulty control board timer circuit, Meter not triggering demand regeneration
How to Fix / Troubleshooting
Safety first: No plumbing work is required for basic checks. Do not open pressurized components.
Steps to restore regeneration:
- 1. Verify time and settings: Check that the time-of-day on the Aquasana display is correct and that a regeneration time is programmed.
- 2. Check power stability: Ensure the power adapter is firmly plugged in and not on a switched outlet.
- 3. Test manual regeneration: Initiate a manual regeneration from the control panel. If it starts, the valve and motor are likely functional.
- 4. Check meter function: If the unit is demand-initiated, confirm that the usage meter is counting gallons. If not, repair the meter.
- 5. Replace control board: If the timer never initiates regeneration despite correct settings and a working meter, the control board timer circuit may be defective and should be replaced.
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Repair Difficulty
Medium
3/5
Required Part
Electronic Control Board
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