AquaSoft Electrical Overheating / Short Circuit

Softener emits a burning smell or visible smoke from the control area.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted transformer, Burned control board component, Water intrusion causing short, Incorrect voltage supply

How to Fix / Troubleshooting

Safety first: Immediately unplug the unit and shut off the breaker if necessary. Do not continue to operate the softener.

  • Ventilate area: Open windows or doors to clear any smoke.
  • Inspect for damage: After cooling, remove the control cover and look for burned components, melted plastic, or charred wiring.
  • Check for leaks: Identify and repair any water leaks that may have dripped onto electrical parts.
  • Replace damaged components: Replace the AquaSoft transformer and/or main control board as needed. If wiring is damaged, have a qualified technician repair it.
  • Verify correct voltage: Ensure the unit is connected to the correct supply voltage as specified on the rating label.
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Repair Difficulty

Professional Required 5/5

Required Part

AquaSoft 24V Transformer
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