Softener makes grinding or clicking noises during regeneration
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the unit before removing the control cover. Do not place fingers near moving gears when powered.
Step-by-step:
- Observe operation: During regeneration, listen to locate the noise source (motor, gears, or valve body).
- Inspect gears: With power off, remove the AquaUnique control cover and examine gears for missing teeth or excessive wear.
- Clean debris: Remove any plastic shavings or foreign objects from the gear area.
- Lubrication: Only use lubricants specified by AquaUnique, if any. Many gears are self-lubricating and should not be greased.
When to call a technician: If gears or motor are damaged, replacement of the drive assembly or motor is required.
Repair Difficulty
Required Part
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