Softener will not start a manual regeneration when the button is pressed (no error code shown)
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the unit before removing the control cover.
Step-by-step:
- Check keypad lock: Some AquaUnique models have a child lock or keypad lock. Refer to the manual to disable it.
- Try alternate method: Use the installer menu to force a regeneration if available.
- Inspect keypad and wiring: Remove the cover and ensure the keypad ribbon cable is firmly connected.
- Listen for motor: When attempting to start regeneration, listen for any motor noise. If silent, the motor or board may be faulty.
When to call a technician: If the unit will not enter regeneration despite correct settings and wiring, professional diagnosis of the control board and motor is recommended.
Repair Difficulty
Required Part
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