BWT Perla does not draw brine from the tank during regeneration (brine level does not drop)

Safety first: Disconnect power and close inlet valve. Be prepared for minor spills when disconnecting hoses.

• Observe brine level: During the brine draw phase of regeneration, the brine level should slowly decrease. If it does not, continue with checks.
• Check for air leaks: Ensure all brine line connections are tight. Even small air leaks can prevent suction.
• Clean brine line: Disconnect the brine hose and flush it with warm water to remove salt deposits or sludge.
• Clean venturi injector: Remove and clean the venturi nozzle and throat in the valve head as described in the manual.
• Verify float position: Ensure the safety float is not blocking the brine draw port at the bottom of the brine well.