E17
BWT Perla Continuous Flow / Leak Detection Fault

Display shows E17 and the unit reports excessive water consumption or leak alarm

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open tap or leaking fixture downstream, Leaking toilet or safety valve, Faulty flow meter misreading, Incorrect leak detection threshold settings

How to Fix / Troubleshooting

Safety first: If you suspect a major leak, close the main water supply immediately.

  • Check for running water: Ensure all taps are closed. Listen for running water at toilets, safety valves, or appliances.
  • Inspect for visible leaks: Walk through the property and look for damp areas, dripping pipes, or running overflow pipes.
  • Verify flow meter: With all taps closed, check the BWT Perla display. If it still shows flow, the flow meter may be faulty or there is a hidden leak.
  • Adjust leak settings: In the installer menu, review the leak detection thresholds. If set too low for your usage pattern, adjust according to the manual.
  • Replace flow meter if needed: If false leak alarms persist with no actual flow, replace the flow meter/turbine sensor assembly.
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Repair Difficulty

Medium 3/5

Required Part

Flow Meter / Turbine Sensor Assembly
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