BWT softener emits a foul or musty odor from the brine tank

Safety first: Wear gloves and eye protection when cleaning the brine tank. Disconnect power and close water valves.

• Empty brine tank: Scoop out remaining salt and brine into suitable containers. Dispose of according to local regulations.
• Clean interior: Wash the tank with warm water and a mild bleach solution (follow BWT or local guidelines). Scrub all surfaces and rinse thoroughly.
• Inspect components: Clean the brine well, float, and air check valve. Remove any sludge or deposits.
• Refill with approved salt: After drying, refill with fresh BWT-approved tablet or block salt and water as specified.
• Run regeneration: Perform a full regeneration to flush any residual odors from the system.

If odors persist in household water, consider disinfecting the entire system under professional guidance.