BWT
Resin Loss into Plumbing
BWT softener shows signs of resin beads in household fixtures (small amber beads in aerators)
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken bottom distributor screen in resin tank, Cracked riser tube, Excessive backwash flow rate, Incorrect installation of internal distributors
How to Fix / Troubleshooting
Safety first: Close inlet and outlet valves and relieve pressure. Resin beads can clog fixtures and valves.
- Inspect fixtures: Remove aerators and shower heads to confirm presence of resin beads.
- Isolate softener: Place the BWT softener in bypass to prevent further resin loss.
- Open resin tank: Remove the valve head and inspect the riser tube and bottom distributor for cracks or dislodgement.
- Replace damaged parts: Install a new BWT bottom distributor and riser tube if damaged.
- Flush plumbing: After repair, flush household lines to remove remaining beads.
Significant resin loss may require complete resin replacement and professional service.
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Repair Difficulty
Professional Required
5/5
Required Part
BWT bottom distributor screen
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