E15
BWT Internal Sensor Calibration Fault

Display shows E15 and the unit reports an internal sensor calibration error

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Out-of-range readings from internal pressure or flow sensors, Incorrect factory calibration data, Control board firmware issue

How to Fix / Troubleshooting

Safety first: Turn off power before servicing electronics.

  • Power reset: Disconnect power for several minutes, then reconnect and observe if E15 clears.
  • Check installation conditions: Ensure the softener is installed within BWT’s specified temperature and pressure ranges. Extreme conditions can cause sensor readings to drift.
  • Update firmware (if supported): Some BWT models allow firmware updates via service tools. Have an authorized technician update firmware.
  • Factory reset: Perform a full reset and re-enter all configuration data.

Persistent E15 usually indicates a defective control board that must be replaced.

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Repair Difficulty

Hard 4/5

Required Part

BWT control board
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