E16
Cillit Overpressure / Pressure Sensor Fault

E16 error and the display shows abnormal inlet pressure or protection shutdown

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Inlet pressure above Cillit maximum rating, Faulty pressure sensor (if equipped), Blocked internal pressure regulator, Sudden pressure spikes from pump

How to Fix / Troubleshooting

Safety: High water pressure can cause leaks or bursts. Do not exceed the pressure rating on the Cillit data plate.

  • Measure pressure: Use a pressure gauge on a nearby tap to measure static pressure. If it exceeds the maximum allowed (often 8 bar), install or adjust a pressure reducing valve upstream of the softener.
  • Check for spikes: If a well pump or booster pump is used, verify that its pressure switch is correctly adjusted and that an expansion vessel is installed if required.
  • Inspect internal regulator/sensor: On models with an integrated pressure sensor or regulator, check for blockages or damage. Replace the Cillit pressure sensor module if readings are clearly incorrect compared to a mechanical gauge.
  • Reset error: After correcting pressure issues, reset the controller and monitor operation for leaks or recurring errors.
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Repair Difficulty

Hard 4/5

Required Part

Cillit pressure sensor module
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