Cillit Incorrect Plumbing / Bypass Configuration

Softener installed but taps deliver only soft water; no hard water line available where required (e.g., kitchen drinking tap)

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

All cold outlets plumbed through Cillit softener, No hard water take‑off before softener, Bypass incorrectly piped

Safety: Plumbing modifications should be done by a qualified plumber. Isolate water and depressurize before cutting pipes.

Review installation diagram: Compare actual plumbing to the Cillit installation schematic to identify mis‑connections.
Identify hard water requirement: Determine which outlets should receive untreated water (e.g., kitchen drinking tap, outside tap).
Re‑pipe as needed: Install a hard water branch before the softener inlet to feed the required outlets, or adjust the bypass manifold if designed for mixed supply.

Hard 4/5

Cillit bypass manifold (if replacement or reconfiguration is needed)

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