Clack Stiff or Seized Bypass Valve

Clack water softener’s bypass valve is difficult to turn or will not move.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Scale buildup inside bypass, Dried or damaged O-rings, Lack of operation over long periods, Mechanical damage to bypass body

How to Fix / Troubleshooting

Safety: Do not force the bypass handle with tools; you may crack the body and cause a major leak. Shut off main water if necessary.

Steps:

  • Relieve pressure: Turn off the main water supply and open a faucet to relieve pressure before attempting to move the bypass.
  • Gentle movement: Try gently working the bypass handle back and forth. If it begins to move, cycle it several times to loosen deposits.
  • Inspect for leaks or cracks: If the bypass body shows signs of cracking or leakage, replace the entire Clack bypass valve assembly.
  • Service or replace: Some bypass designs allow disassembly and O-ring replacement. If serviceable, replace O-rings and lubricate with silicone grease. Otherwise, install a new bypass.
  • Exercise regularly: Once repaired, operate the bypass a few times per year to prevent seizing.

Warning: A cracked bypass can fail suddenly and flood the area; replace at the first sign of structural damage.

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Repair Difficulty

Medium 3/5

Required Part

Clack Bypass Valve Assembly
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