No AC
Clack Loss of Power / Transformer Fault

Display is blank or shows “No AC” and the valve does not operate.

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Possible Causes

Unplugged power supply, Tripped circuit or GFCI, Failed 24V transformer, Loose low-voltage connector at control board

How to Fix / Troubleshooting

Safety: Use caution when working around 120V AC. If unsure, contact an electrician or technician.

Steps:

  • Check outlet: Confirm the wall outlet has power by plugging in another device. Reset any tripped GFCI or breaker.
  • Verify transformer: Ensure the Clack 24V transformer is plugged in securely. Use a multimeter to measure output voltage; it should match the rating on the transformer label (typically ~24 VAC). Replace the Clack 24V transformer if there is no or low output.
  • Inspect low-voltage plug: Confirm the low-voltage plug from the transformer is fully inserted into the control valve power jack.
  • Check control board connection: If accessible, verify that the internal power connector on the control board is secure.
  • Board replacement: If correct voltage is present at the board but the display remains dead, the control board is likely failed and must be replaced.

Warning: Do not attempt to hard-wire the transformer or bypass safety features. Always use the correct Clack-approved transformer.

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Repair Difficulty

Easy 2/5

Required Part

Clack 24V Transformer
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