Crystal Quest
Drive motor or gear train wear
Softener emits grinding or clicking noises from the control head during regeneration.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Worn or stripped gears in Crystal Quest control valve, Binding piston causing motor strain, Loose drive motor mounting screws, Foreign debris in gear train
How to Fix / Troubleshooting
Safety first: Unplug the unit and bypass the softener before removing the control head cover.
- Inspect gears: Remove the cover and observe the drive gears while manually initiating regeneration. Look for wobbling, missing teeth, or misalignment.
- Check piston movement: If the motor stalls or labors, the piston may be binding. Rebuild with a Crystal Quest piston and seal kit.
- Tighten mounts: Ensure the motor and gear assemblies are firmly secured to the valve body.
- Replace motor/gear kit: If gears are damaged or noisy, replace the Crystal Quest drive motor and gear kit.
Advertisements
Repair Difficulty
Hard
4/5
Required Part
Crystal Quest drive motor and gear kit
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements