Crystal Quest Over-regeneration / incorrect metering

Softener regenerates too frequently, wasting salt and water.

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Possible Causes

Hardness set too high in Crystal Quest programming, Capacity set too low, Flow meter misreading high usage, Leaking toilet or fixture causing constant flow

How to Fix / Troubleshooting

Safety first: No special hazards, but be aware of potential water waste.

  • Check for leaks: Inspect toilets and fixtures for continuous running that could increase water usage.
  • Verify programming: Compare hardness and capacity settings to your actual water test and Crystal Quest recommendations. Adjust to realistic values.
  • Inspect flow meter: Ensure the flow meter is not stuck or miscounting. Clean or replace the Crystal Quest flow meter/turbine sensor if readings are erratic.
  • Monitor usage: Track daily water use to confirm regeneration frequency matches actual demand.
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Repair Difficulty

Easy 2/5

Required Part

Crystal Quest flow meter/turbine sensor
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